For cryptoasset withdrawals:
Standard cryptoasset withdrawals are processed once every business working day. Digax does not hold any customer funds in hot wallets, therefore all standard cryptoasset withdrawals are processed directly from cold storage. Any cryptoasset withdrawal request issued after 14:00 UTC will be processed the following business working day.
We are working on providing additional cryptoasset withdrawal options in the future. Including a hot wallet with company funds.
For cryptoasset deposits:
Cryptoasset deposits are normally processed and available for use in your balance once the confirmation or other thresholds have been met. Please see the table below for current confirmation or other threshold requirements.
For fiat withdrawals:
We currently only support fiat withdrawals for GBP via UK Faster Payments. We aim to process GBP withdrawal requests within 60 minutes during business working hours. Outside business working hours it may take longer.
For fiat deposits:
We currently only support fiat deposits for GBP via UK Faster Payments. We aim to process GBP deposits within 60 minutes during business working hours. Outside business working hours it may take longer.