Transactions will have a status type attached to them describing the current status of the transaction. You can find a list of these status types and their meaning below.
If you have any questions regarding a transaction please contact us via the support portal.
The transaction has been detected by our systems and is awaiting manual authorisation from us.
The transaction has been credited or sent/broadcast.
The transaction amount was below the minimum limits. Please see here for a list of deposit and withdrawal limits.
The transaction caused the account to exceed a relevant limit. Please see here for a list of deposit and withdrawal limits.
The transaction details (e.g. payer name) did not match the records we have on file for the account.
The transaction has been denied by our system or authorisation team.
The transaction is awaiting authorisation from the account holder (e.g. confirming via email).